Responsible Play

Free social gaming for entertainment

Wildplaygames is a free-to-play social gaming platform created for entertainment. Games use virtual coins that exist only within the platform. These coins have no cash value and cannot be withdrawn, sold, transferred, exchanged, or redeemed for money, merchandise, or prizes with real-world value.

Progress or results in a social game should not be viewed as an indication of what may happen in activities involving real money. Those activities operate differently and may involve financial risk and separate legal requirements.

Age requirements

Wildplaygames is intended for adults aged 19 and over. We may ask users to confirm or verify their age where appropriate. If you share a device with someone under 19, remember to sign out after your session and consider using the parental controls or content restrictions available through your device, browser, or operating system.

Keeping play balanced

Social gaming should remain an enjoyable part of your free time rather than something that takes over other areas of your day. A few simple habits can help keep the experience comfortable and balanced:

  • Think of the Game as entertainment, just like another casual video game or digital activity.
  • Choose how long you want to play before starting and try to stick to that limit.
  • Take regular breaks, especially during longer sessions.
  • Avoid playing when you are tired, stressed, upset, or using the Game simply to escape other concerns.
  • Make time for work, study, exercise, hobbies, social activities, and time away from screens.

When it may be time to step back

Even when no money is involved, gaming can become excessive or begin interfering with everyday life. Consider taking a break or reviewing your habits if any of the following sound familiar:

  • you regularly continue playing much longer than you originally planned;
  • you find yourself thinking about the Game while working, studying, or doing other activities;
  • gaming begins replacing sleep, responsibilities, exercise, or time with friends and family;
  • you feel unusually restless, frustrated, or irritable when you cannot play;
  • you hide the amount of time you spend gaming or people close to you have expressed concern;
  • social gaming is increasing your interest in activities involving real-money play.

If several of these situations apply to you, consider taking an extended break and speaking with someone you trust. The support services listed below may also be able to provide confidential guidance.

Tools that can help you manage play

Wildplaygames may provide tools that make it easier to manage how and when you use the platform:

  • Session reminders: choose a preferred play period in Settings and receive an on-screen reminder when that time has passed.
  • Take a break: temporarily lock your account for 24 hours, 7 days, or 30 days.
  • Self-exclusion: request permanent account closure by contacting [email protected]. Once completed, associated marketing communications will also be stopped.
  • Marketing preferences: disable promotional emails and in-game offers through Settings whenever you choose.

Free and confidential support in Canada

If gaming or related behaviour is becoming difficult to manage, confidential support is available. You do not need to wait until a situation becomes severe before asking for help.

  • Responsible Gambling Council — information and a directory of support resources across Canadian provinces and territories: responsiblegambling.org
  • Ontario — ConnexOntario — call 1-866-531-2600, available 24 hours a day, 365 days a year; text “connex” to 247247: connexontario.ca
  • CAMH (Centre for Addiction and Mental Health) — 1-800-463-2338
  • GamTalk — an online moderated peer-support community: gamtalk.org

If you or someone else is in immediate danger, call 911. For mental health crisis support in Canada, call or text 988.

Questions about responsible play

If you have questions about the tools or information on this page, contact us at [email protected]. Wildplaygames is operated by Wildplaygames Ltd, Level 1, The Centre, Tigné Point, Sliema TPO 0001, Malta. You can also review our full rules on the Terms & Conditions page and learn how personal information is handled in our Privacy Policy.